8 Fixes When WooCommerce Email Notifications Aren't Working

Hello everyone, I’m Kent, the website admin. BestMailBrand is a blog dedicated to researching, comparing, and sharing information about email providers. Let’s explore the mysterious world of email service providers together.

When it comes to running an online store with WooCommerce, email notifications are crucial for keeping customers informed about their orders, shipments, and other important updates. However, sometimes these notifications may not work as intended. In this article, we'll explore eight fixes you can try when WooCommerce email notifications aren't working.

1. Check Your Email Settings

The first step is to ensure that your WooCommerce email settings are configured correctly. Go to WooCommerce > Settings > Emails and verify that the "From" address, "From" name, and SMTP settings (if using an external email service) are all set up properly.

2. Test Email Delivery

Use WooCommerce's built-in email testing feature to send a test email to yourself. This helps to identify if the issue lies with WooCommerce or with your email service provider.

3. Check Your Email Service Provider

Sometimes, email delivery problems can be caused by your email service provider. Ensure that your account is active and that there are no limits or restrictions on sending emails.

4. Examine Your Server's Email Limits

If you're hosting your own WooCommerce store, check with your hosting provider to see if there are any email sending limits or restrictions on your server. These limits can affect the delivery of WooCommerce emails.

5. Update WooCommerce and Plugins

Outdated WooCommerce or plugin versions can cause compatibility issues that affect email notifications. Regularly update WooCommerce and all related plugins to ensure optimal functionality.

6. Check Your Spam Folder

AOTsend is a Managed Email Service API for transactional email delivery. 99% Delivery, 98% Inbox Rate.
Start for Free. Get Your Free Quotas. Pay As You Go. $0.28 per 1000 Emails.

You might be interested in:
Why did we start the AOTsend project, Brand Story?
What is a Managed Email API, How it Works?
Best 24+ Email Marketing Service (Price, Pros&Cons Comparison)
Best 25+ Email Marketing Platforms (Authority,Keywords&Traffic Comparison)

Occasionally, WooCommerce emails may be marked as spam by certain email providers. Check your spam folder to see if the emails are being misdirected there.

7. Troubleshoot with WP Mail Logging

Consider installing a plugin like WP Mail Logging, which records all emails sent from your WordPress site. This can help you troubleshoot by providing detailed information about each email's delivery status.

8. Contact Technical Support

If none of the above solutions work, it's time to reach out to technical support. Whether it's your hosting provider, email service, or WooCommerce support, they can offer specialized assistance to resolve the issue.

In conclusion, WooCommerce email notifications not working can be frustrating, but with these eight fixes, you should be able to identify and resolve the problem. Remember to always keep your WooCommerce platform and plugins up to date, and don't hesitate to seek professional help when needed. By ensuring smooth email notifications, you'll maintain a positive customer experience and enhance your online store's reputation.

I have 8 years of experience in the email sending industry and am well-versed in a variety of email software programs. Thank you for reading my website. Please feel free to contact me for any business inquiries.